Privacy policy
privacy policy
Activeava (hereinafter referred to as "our company") complies with laws and regulations regarding the protection of personal information and handles customers' personal information appropriately so that customers can use our products and services with peace of mind.
Definition of Personal Information
Under the Personal Information Protection Act, "personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, address, etc. contained in the information.
Purpose of use of personal information
1. To provide and operate our services
2. To respond to inquiries from customers
3. To carry out operations related to product shipping, delivery, returns, repairs, collection, name engraving, etc.
4. To distribute email newsletters and send catalogs, etc.
5. To manage events such as workshops held by our company
6. To improve the services provided by this website
7. To contact you regarding important matters related to the operation of this service
8. To provide customer information and purchase information to payment processing companies and credit card issuers for the purpose of preventing fraudulent use
Acquisition and use of personal information
When acquiring and using personal information, we will define specific purposes of use and will not handle personal information beyond the scope necessary to achieve those purposes.
In addition, we will strictly manage and supervise the information to prevent it from being used for any other purpose.
About consignment
When we entrust all or part of the handling of personal information provided by customers to a third party, we will strictly manage and supervise the party entrusted with handling the personal information to ensure its safe management.
Provision to third parties
We will not provide personal information to third parties except in the following cases:
- When required by law.
- When the customer himself/herself has consented to providing the information to a third party.
- When providing your personal information to an e-commerce platform service provider or other third party to the extent necessary for the various services we provide.
- When providing your personal information to the operator of an external service such as Google, LINE, Yahoo, Amazon, Rakuten Ichiba, Facebook, Instagram, or Shopify in connection with such service.
- When providing personal information related to delivery to a delivery company as part of a product delivery service.
Management of personal information
In order to properly manage the personal information we obtain, we take strict safety measures and work to prevent and correct any leakage, loss, or damage of personal information.In addition, when the legally required retention period has elapsed or when we no longer need to handle your personal information, we will promptly discard your personal information.
If you do not agree to this handling
If you do not agree to all or part of this handling policy, you may not use this service.
Handling of personal information associated with external links
This website may contain links to external sites. We are not responsible for the handling or protection of personal information on such external sites, or for the content posted on such sites.
About Internet Security
This website uses data encryption (SSL) when transmitting your personal information, so that the information cannot be read by third parties.
Cookies information
Our website uses cookies and other tracking or analytical technologies (hereinafter referred to as "Cookies, etc.") to provide better services to our customers.
Cookies and similar technologies are used to store your website browsing information on your connected electronic device.
Purpose of use
- To improve the convenience of customers when browsing the website.
- We use information collected using cookies to analyze information about customers' visits to our website and their usage status, in order to improve the performance of the website itself and the services we provide to our customers.
You can reject cookies or delete cookies that have already been saved by configuring your browser settings. Rejecting cookies or deleting cookies may limit your use of some of our websites.